Privacy Policy

Last Updated: October 22, 2025

EduVisor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our school discovery platform (the "Platform"). By using EduVisor, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users. The information we collect falls into three categories:

1.1 Information You Provide to Us

Account Information:

  • • Full name
  • • Email address
  • • Phone number
  • • Password (encrypted)
  • • User type (parent, school administrator, general user)
  • • County/location (optional)

Profile Information:

  • • Child's age/grade level (optional)
  • • School preferences (optional)
  • • Saved schools and comparisons
  • • Notes about schools

1.2 Information We Collect Automatically

Usage Data:

  • • Pages visited and features used
  • • Search queries and filters applied
  • • Schools viewed, saved, and compared
  • • Time spent on pages
  • • Click patterns and navigation paths

Device Information:

  • • Device type (mobile, tablet, desktop)
  • • Operating system and version
  • • Browser type and version
  • • IP address and device identifiers

2. How We Use Your Information

2.1 Provide and Improve Services

  • • Create and manage your account
  • • Display personalized school recommendations
  • • Enable school search and comparison features
  • • Process and display reviews and ratings
  • • Facilitate communication between users and schools
  • • Provide customer support

2.2 Safety and Security

  • • Verify school registration and credentials
  • • Detect and prevent fraud and abuse
  • • Enforce our Terms of Service
  • • Protect against security threats
  • • Comply with legal obligations

Marketing Communications

With your consent, we may send you promotional emails about EduVisor services and educational opportunities.

You can opt out of marketing communications at any time by clicking "unsubscribe" in emails or adjusting your account settings.

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information only in the specific circumstances outlined below.

3.1 With Schools

When you contact a school, save schools, or post reviews, we share necessary information to facilitate communication and provide services.

3.2 With Service Providers

We work with trusted third-party service providers including:

  • • Hosting providers (for data storage)
  • • Payment processors (M-Pesa, banks)
  • • Email and SMS service providers
  • • Analytics providers (Google Analytics)

3.3 For Legal Reasons

We may disclose your information if required by law or to protect rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Data transmitted between your device and our servers is encrypted using SSL/TLS

Access Controls

Limited employee access to personal data on a need-to-know basis

Monitoring

Continuous monitoring for security threats and regular security audits

Your Responsibility

  • • Keep your password confidential
  • • Log out of your account on shared devices
  • • Notify us immediately of any unauthorized access

6. Your Rights and Choices

Under Kenyan data protection principles and international best practices, you have the following rights:

Access and Portability

Request a copy of the personal information we hold about you and receive your data in a structured format.

Correction and Update

Update or correct inaccurate information and modify your profile at any time.

Deletion

Request deletion of your personal information or delete your account entirely.

Withdraw Consent

Opt out of marketing communications and adjust your privacy preferences.

Exercising Your Rights

To exercise any of these rights, contact us at:

privacy@eduvisor.co.ke
+254 700 000 000

We will respond to your request within 30 days.

Contact Us

Email

privacy@eduvisor.co.ke

support@eduvisor.co.ke

Phone

+254 700 000 000

Monday - Friday

8:00 AM - 5:00 PM EAT

Address

Nairobi, Kenya

Response Time: 7 business days

Your Privacy, Our Priority

We're committed to protecting your personal information and being transparent about our practices.

EduVisor - Your Privacy, Our Priority

Last Updated: October 22, 2025 • Version: 1.0